Image by Headphonaught via FlickrI'm not one of those people who was annoyed a week or two ago when Klout radically changed their scoring method and recalculated everyone's scores going back several weeks using the new formula. Maybe that's because mine went up a little or maybe it's because Klout had made less significant changes previously and had always recalculated peoples scores. Throw in the fact that the site clearly says "Beta" and it should be clear that changes are going to be made.
Having said that, I am getting a bit frustrated with Klout right now. The changes were supposed to make it more transparent as to why your score was going up or down. I still don't have a clue. I've been seeing a steady decline over the past week in spite of no changes in my level of activity and modest additions to my Twitter followers and upticks on other social networks as well. In short, I can see no connection between the decline and what is happening in the real world.
To be fair to Klout, my "True Reach" is going down in spite of the fact that my "Network" score is growing. So it seems likely my score is declining due to my downward trending "True Reach" but an examination of changes in my network over the past week shows no obvious reason for that. Transparency is great, but only if it actually gives you enough information to understand what you're being told. That just isn't the case here.
The other thing that Klout has done recently to annoy me is scrape my Facebook friend info. Yes, I gave the application access to my profile. That was a mistake and it's been rectified. The reality though is that it should never have been able to happen. Facebook continues to have a very lax regard for the privacy of the social graph and that has implications that not everyone is going to understand or appreciate. I feel like Klout took advantage of my trust to invade the privacy of my friends. That's not something I'm comfortable with.
I'm thinking of totally pulling the plug on Klout at this point. I'm going to give the whole thing some more thought though and review my options in another week or two.
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